Returns & Exchanges
At You Knead Sourdough, we want you to be completely satisfied with your baking journey. If your order isn't quite right, we offer returns on most items within 30 days of purchase to ensure your kitchen remains a happy place.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Ensure items are unused and in their original packaging; please include a copy of your packing slip or order confirmation inside the box.
Ship It Back
Affix the provided shipping label or use your preferred carrier to send the package back to our main distribution center.
Receive Your Refund
Once our team inspects the returned items, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing